FAQ

Yes, we ship internationally. You can select your country from the drop-down menu in checkout.

All orders are shipped from Australia, therefore all international customers (outside of Australia) may be required to pay applicable duty, sales tax and customs charges upon collection of your order (which is a separate amount to your Madame Magdalena order). The only charges Madame Magdalena collect are those stated on your Madame Magdalena order invoice. We cannot provide an exact amount for any sales tax, duty and customs charges as they are determined by your local government. For further assistance with this, please contact your local government for details.

No. We are unable to make any changes, or cancel an order in any instance once it has been placed.

You must enter the discount code at the checkout page in the ‘coupon code’ field and then click ‘apply code’.
 
All prices for items on sale are only valid during the sale period and as such Madame Magdalena do not credit or refund a price difference for items purchased outside of that sale period. Items purchased on sale/special are non-refundable and cannot be exchanged or returned. Any discount/coupon codes are not eligible with any existing sales/promotion items. 

Discount/coupon codes are not eligible with any existing sales/promotion items, this includes bundles and gift cards

We would love to help. Please don’t hesitate to contact our customer service team at inquiry@madamemagdalena.online